Check-in Policy

This property has a secure lock box at the building for you to collect and return the keys.

Check-out Policy

• Please dispose of all the rubbish.
• Make sure all lights, appliances, heating/air-conditioning and exhaust fans are off.
• Clean and return all kitchenware.
• If you move any furniture, decorations, extra blankets and/or other items, please ensure they’re returned to their original place.
• Close and lock all windows and doors.
• If any unreasonable or excessive cleaning is required after vacating this will be charged to the guest.
• Return keys, fobs and remotes as per the requested return process, advised to you before check-out.
• You are responsible if the keys are not returned correctly as they are very expensive to replace. Lost keys or stolen keys as a result of incorrect return will incur additional charges.

Cancellation Policy

100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date. 0% refund if cancelled less than 14 days before arrival date.

General Policy

• 100% of payment is due immediately after booking. Your booking is not confirmed until the payment has been made and may be subject to cancellation.
• $1000 Refundable deposit is due immediately after booking for damage and incidentals.
• Parties, pets, smoking inside and noise are strictly prohibited. Eviction and fines will apply.
• Additional costs include but are not limited to excess cleaning, parties and noise, smoking, additional guests, early check-in, late check-out, loss or misplacement of keys.
• This is a non-smoking property.
• The booking guest must complete the Guest Registration within 24 hours of booking and agree to the Guest Agreement and House Rules.
• The Guest Registration form will require the booking guest to provide a photo of their ID and Credit Card for security reasons.